1. The design, organization and implementation of activities are the responsibility of eXperienciescostabrava. Payment of the reservation implies acceptance of the General Conditions.

 

• 2. Sale price

2.1 The prices of each activity are those indicated on the site www.eXperienciescostabrava.com.

2.2 Prices include VAT and everything indicated in the "includes" section of each activity sheet.

2.3 The execution of the programmed activities is subject to the achievement of the minimum positions indicated in each sheet. If these minimum places are not filled, the price set for this activity is applicable depending on the number of people present. The participant can choose to participate by paying the corresponding price depending on the number of participants or receive a bonus for the paid amount that he can carry out in any other activity.

2.4 The prices do not include all the expenses necessary to meet visa requirements or other conditions of entry into certain countries (health insurance, special accident insurance, etc.).

 

• 3. Reserve, subscription and cancellation of scheduled activities

3.1 The reservation of places is made in strict order of payment of the amount fixed for each activity as a sign of the reservation.

3.2 If the reservation is made by telephone, the availability of places at the time of reservation is confirmed and a maximum period of 48 hours is provided for making the reservation; for the quantity indicated in each information sheet on the BANC SABADELL account, indicating the activity and the name.

• 4. Reserve and subscribe to charter activities (all international activities in addition to those specified are taken into account).

4.1 The product of the reserve, the amount of which is determined for each particular activity, consists of depositing on the BANC SABADELL account or by payment by bank card on the virtual POS terminal; by indicating the name of the person or company that initiates the activity. No refund of the quantity delivered to the activity reserve in the event of cancellation by the customer is due.

4.2 The names, first names, identity cards and required data of the participants (clothing sizes, shoe number ...) are communicated below via the online customer file.

4.3 In the event of cancellation by the user, article 4.1 applies, as well as the penalty provided for in article 3.5, for the rest of the amount paid for the activity.

4.4 Minors must give their father's consent on the day of the activity as well as a photocopy of the national identity of the parent or guardian.

 

• 5. Gift vouchers and cards

5.1 Participants wishing to pay for one of the activities by means of bonds or gift cards must indicate this at the time of booking; the services specified in the bonuses themselves are included in the activity and not those of the website.

5.2 Any modification less than seven days in advance entails the loss of the entire obligation.

5.3 If the activity cannot be carried out for reasons other than the business (meteorology, absence of snow, etc.), a similar replacement activity is exercised. In the particular case of the Raquetas de Nieve, the Railroad or the Climbing, they will be replaced by a hike.

• 6. Insurance

6.1 All participants are covered by accident insurance covering the activity to be performed, provided that certain activities may require additional medical insurance.

6.2 WWW.EXPERIENCIESRANDONNEE.FR offers accident insurance to participants who do not have their own insurance. The customer must inform WWW.EXPERIENCESRANDONNEE.FR at the time of the reservation and he pays the cost of the reservation with the amount of the reservation.

 

• 7. Modification of routes

7.1 Mountain activities are subject to possible changes due to the weather conditions and the physical and mental characteristics of the participants. Itineraries can be modified, or even partially or totally suspended, if the circumstances justify it, subject to the appreciation of the guide.

7.2 In order to ensure the proper functioning of the activity, the guide responsible for the activity can adapt it according to the weather forecast plan of the AEMET (National Meteorological Agency) or other international, national or meteorological services. local.

7.3 However, in the event of the start of the activity and if it must be suspended for the reasons indicated in paragraph 7.1, no reimbursement will be made, taking into account the unpredictability of these external factors. For this purpose, the activities begin after being presented to the responsible guide at the meeting point of the activity.

 

• 8. Responsibilities of the guide

8.1 All of the Experiences Randonnee activities are carried out by approved guides.

8.2 The guide is primarily responsible for the activity, making the most appropriate decisions for the proper functioning of the activity, taking into account the weather conditions and the physical and mental condition of the participants.

8.3 Participants agree to comply with the instructions in the guide. If they do not comply, both MIGUEL ANGEL LOPEZ GALAN WWW.EXPERIENCESRANDONNEE.FR and the guide decline all responsibility for the consequences that may result, which leads, if necessary, to the expulsion of the participant or even , to the suspension of the activity, with loss of all rights

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• 9. Right of admission

9.1 WWW.EXPERIENCESRANDONNEE.FR and, if applicable, the activity guide, the right of admission is reserved for any person who does not present at the moment prior to the start of the activity the psychophysical or technical conditions necessary for the realization of the activity.

9.2 Likewise, anyone who does not show up at the start of the activity with the equipment specified in the paragraph "Equipment required" or indicated by e-mail cannot participate, always at the discretion of the guide.

9.3 The situations described in points 9.1 and 9.2 entail a loss of all rights for the participant and a loss of the amount of the activity.